FAQs


What is a Champagne Truffle?
The original was created by Dolf Teuscher, Sr. This specialty is, in the last 20 years, often copied but never equaled. The filling is dark chocolate ganache with Champagne cream filling in the center and coated in milk chocolate and sprinkled with confectioner's sugar.
The Story Of The Champagne Truffle

If I place my order today will it be sent out today?
How long will it take to get my order?
Your order will usually be processed within 2 business days, except during busy holiday seasons (THANKSGIVING, CHRISTMAS, VALENTINE’S DAY AND EASTER). If order is received after shipping deadlines it will be shipped out on the following Monday.
Please check delivery method for Shipping Options & Charges and Holiday Ordering Deadlines. Orders requiring Saturday Delivery (available for an additional $15) call 212-751-8482 or 800-554-0624.

Can you have my gift arrive on a specific day?
We suggest you allow extra time for your gift to arrive. Please fill out the “Future Date” portion of the checkout page or include a description in Customer Notes. If we are not able fill your order, we will contact you. Always provide a valid phone number and email with your order so that we may contact you.

What are my options for shipping?
The shipping options available are FedEx Priority Overnight year round & 2Day Delivery, due to the perishable nature of our products, availability varies based on climate and season. Please refer to our policies for Warm Weather Shipping Policies & Shipping Options & Charges for total delivery time.

Will my chocolate melt?
Due to the perishable nature of our products we take special precautions when shipping your order. Orders being shipped to warm climates, temperature is above 72º F in delivery area, must choose Priority Overnight & Warm Weather Delivery for delivery of your chocolates. For an additional cost – Insulated Cooler with Ice Pack $9.50, option is available at the Checkout Page. Priority Overnight & Warm Weather Delivery shipping may also be needed at other times of the year. Teuscher Chocolates is not responsible for melting during shipping.

When is the last day to order for Holiday delivery?
Please check our Holiday Ordering Deadlines & Special Shipping